If you are an aspiring human resource (HR) specialist, the very good news is that your skills and expertise will be highly sought after. As recruitment and HR experts such as Chandler Macleod, http://www.chandlermacleod.com/ know, employers do not have the time or funds to waste on employing the wrong people. Employers are willing to invest in the services of HR specialists who can shape their business with the right people. Read on to discover what exactly it takes to be a successful HR specialist.
It’s all very well to be a generalist HR professional, but if you really want to succeed and gain a reputation for excellence, you must be a specialist in at least one area. An area of specialty provides you with a point of difference and distinguishes you from other HR professionals.
There is no doubt that your performance and achievement of results as an HR specialist matters. Results are important, and are necessary for you to gain recognition and be rewarded and promoted accordingly. In HR, the results that you establish and nurture with a business are just as (if not more) significant.
The most effective and respected HR specialists embrace feedback. You should arrange regular meetings for the purposes of clarifying, better understanding and analysing feedback received in relation to your performance, your professional style and your approach to managing difficult situations. Outstanding HR specialists treat feedback as a positive and use it to improve performance.
While people may previously have been interested in your professional history, they are now much more interested in what you can do to help them – immediately. Employers seek HR specialists that can solve problems and you need to explain the direct and indirect contributions you can make to increasing staff retention, cutting costs, increasing profit, and making the business more competitive.
Many demands are made for the time and expertise of an HR specialist. Show that you are effective in managing your time and competing priorities. There is a simple formula for this: do one thing at a time and start with the most important thing first. Never delay starting.
Mentors can make a huge difference to your career. In fact, a University of Virginia and Harvard study showed that promotion was far more likely for people with three or more mentors, than people with fewer than three mentors. The study also suggested that people with mentors demonstrate better performance at work, attract higher salaries, and say they are more satisfied with their job and career.
‘Human capital’ is a term from textbooks. People cannot be treated as numbers. They must be treated as human beings. Sensitivity and empathy is necessary.
Change is central to the job of an HR leader. The most effective HR leaders are confident and competent as professionals spearheading change.
If you observe or learn effective HR practices that will help organisations with whom you work, use them. Seek practices that propel your organisation forward, and add your own unique flair to these practices.
As a HR specialist, you will be involved in the performance management of under-performing employees. You need to document all meetings, feedback and situations where performance is an issue and set and discuss clear expectations. The feedback you provide should be precise.
Human resource specialists perform a varied and incredibly important role. The input of high-quality human resource professionals has a profound influence on many businesses. Do you have any other tips to add? Share them below.
E-commerce is a rapidly growing industry that, far from being some shopper fad or trend, has changed the way businesses interact and trade with consumers on a global scale and it’s here to stay.
Any business, from the lone home-worker to the grand multi-national must have an online presence and cater for distant customers if it wants to remain relevant and competitive.
For almost any enterprise, e-commerce trading has a number of advantages over bricks-and-mortar premises; although there’s mounting evidence that the retail sector in particular needs to provide consumers with both in an omni-channel shopping experience.
An online presence with e-commerce capabilities can enable businesses to:
According to industry research firm eMarketer, e-commerce is forecast to grow by 20.2% across the board, with emerging markets in the Middle East, Africa and China being responsible for driving global B2C sales in excess of £1.5 trillion this year.
Although e-markets in Europe and the US are well established, they have not yet reached maturity and according to Forrester, are also forecast to maintain “a slightly more modest 9.1 per cent” growth until 2018.
However, despite strong consumer demand for e-commerce, there are a number of barriers that all businesses wanting to implement or increase online sales, face.
For many, those barriers relate to infrastructure, skilled personnel, costs, consumer trust but most importantly of all, competent distribution logistics; without the capacity to deliver goods, e-commerce organisations simply fail to deliver.
A recent study conducted by comScore explored the impact of viable delivery options on consumer trust and shopping habits.
Those surveyed cited transparent shipping information, including a “projected timing of delivery, clear communication while goods are in transit and clear communication of a company’s returns policy” along with free or discounted delivery options as major factors influencing their purchasing decisions.
While most participants agreed that a delivery window of up to 5 days was acceptable, a failure to provide information about the delivery service in its entirety in a concise and clear way directly contributed to 55% of those asked to ‘abandon shopping carts’ before making a purchase.
However, sites which manage consumer delivery expectations well and offer a user-friendly returns policy could expect return visits from 48% of their consumers with the same amount making retailer recommendations to their friends.
It seems that for any sized business, deciding how to meet customers’ delivery service expectations and finding the right distribution partner is vital for overall e-commerce success.
The good news is that because the very essence of e-commerce is global trade, any business whether small or large, whether in a mature or emerging market, can benefit from using an established international mail house or distribution centre, anywhere.
Organisations like Asendia, a British consolidation of La Poste and Swiss Post are already equipped with a variety of delivery solutions including distribution, order fulfillment, secure storage and pick and pack services that cater for the specific needs of the e-commerce industry.
To improve your online operations or source the right distribution solution for your start-up, contact Asendia directly for advice and information on adopting a tailored delivery service suited to your e-commerce venture.
The traditional office is disintegrating, being replaced by new creative ways of working that focus on the team as well as the individual.
A lot of business owners and managers now work in an open-plan office. The benefits are obvious – all team members can work together in an open, social environment and talk to each other more freely than if they were segmented in different offices and rooms.
It’s a great way for people to share ideas and support each other throughout the working day. Though, as creative and social as that may all seem, not everybody enjoys working in that way. For the person that enjoys leaning over their desk for a quick chat with a colleague is someone else swamped with work that could do without the distraction and needs a bit of peace and quiet to complete their tasks.
For those that have invested in the open-plan formula but need to consider the individual an office partition is a fantastic way to create privacy without segregating people and going back on the working philosophy.
An office partition is a temporary wall that can be raised and joined with other partitions to section new areas off and create a new room. Office partitions are typically cost-effective, sturdy, and very easy to set up.
No one person is the same and office managers shouldn’t expect all of their employees to work as one unit all the time.
Office partitions are a great way to create privacy, and if managers are looking for a longer-term solution then there are all manner of materials and partitions they can invest in.
Solid partitions are available in glass, for instance, to let people know that managers are still more than approachable despite the new wall being there.
Partitions are also available in a range of heights. If people are looking to only section their desk off then smaller partitions are a great option, however there are partitions that can reach the ceiling if they need to create an entirely new room without commissioning builders.
It’s the casual nature of partitioning that makes it so popular with managers and business owners. Especially for those that are renting office space – why go through the hassle of liaising with landlords and builders for a new room when a partition is a more than adequate solution?
Managers are only limited by their requirements and imagination when they’re looking to invest in office partitioning.
The main thing to remember though is the workforce. If partitions are going to improve people’s work rates and keep them happy at the same time then installing them is an excellent idea.
Especially in offices that can be noisy at times. Putting everything in its place with office partitions is a brilliant way to improve an office and the morale of the people that help run it all day long.
Learn more about office partitions and how to create the perfect working environment for staff by contacting the Planscape team today.